Exclusions and Limitations
- Therapy Services:
- Monthly therapy sessions are limited to one per month. Unused sessions do not roll over to subsequent months.
- Check-ins are not suitable for crisis situations. For emergencies, call 911 or visit the nearest emergency room.
- Therapy services are not intended to replace specialized care for severe mental health diagnoses requiring intensive treatment.
- Primary Care Services:
- Certain medications cannot be prescribed via telehealth due to regulatory restrictions (e.g., controlled substances such as stimulants or opioids).
- GLP-1 prescriptions are subject to clinical eligibility and availability based on the provider’s discretion.
- Unlimited Check-Ins:
- Check-ins are brief, 10-minute appointments intended for specific concerns or follow-up—not full therapy sessions.
- Scheduling may be subject to availability based on demand.
- Telehealth Care:
- Same-day or next-day appointments are for acute medical issues only and may not be available for non-urgent concerns.
- Some medical conditions may require in-person evaluation and are not suitable for telehealth services.
- Membership Scope:
- Membership benefits are non-transferable and apply only to the enrolled individual.
- Services are provided by licensed professionals within the legal scope of practice for your state.
Additional Notes
This membership offers a holistic approach to mental and physical health, combining therapy with convenient access to medical care. While some exclusions apply, we aim to provide comprehensive, accessible, and effective care tailored to your needs.